Information we collect

Information that helps us serve your beverage order.

When you visit GreenSip, place an order, contact us, or interact with our store, we may collect information you provide directly and information generated through your use of the site.

• Contact details: name, email address, phone number, billing address, shipping address, and any message you send to our team.
• Order details: purchased items, order history, delivery preferences, payment confirmation details, and customer support notes.
• Device and usage details: browser type, device type, pages viewed, referral source, approximate location, and technical information used for site performance and security.
• Preference details: drink interests, saved choices, email preferences, product browsing patterns, and information used to make GreenSip easier to shop.

How we use information

Practical uses, centered on store service.

GreenSip uses information to operate our store, process purchases, communicate with customers, protect the shopping experience, and improve how tea, coffee, beverage mixes, wellness drinks, sparkling drinks, and gift selections are presented.

We may use information to:

• Process orders, confirm payments, prepare shipments, and support delivery updates with a typical shipping time of 3–5 business days.
• Respond to customer questions about orders, products, ingredients, availability, returns, privacy, or account-related requests.
• Improve website layout, navigation, product discovery, search, checkout flow, and overall GreenSip customer experience.
• Send service messages, order confirmations, support replies, and optional marketing communications when permitted by applicable preferences.
• Detect, prevent, or respond to fraud, unauthorized activity, technical issues, policy violations, and store security concerns.

Sharing and service providers

Limited sharing for essential store operations.

GreenSip may share information with trusted service providers that help us operate the store. These providers may support payment processing, order fulfillment, shipping, customer service, website hosting, analytics, security, and email communication.

We may also disclose information when required by law, to protect our rights, to prevent misuse of the store, or to respond to lawful requests. We do not publish private customer information on our website.

Cookies and analytics

Small tools that help the store function smoothly.

Cookies and similar technologies may be used to remember cart activity, support checkout, measure site performance, understand product discovery, and improve the GreenSip browsing experience.

You may manage cookies through your browser settings. Some store functions, including cart and checkout features, may not work correctly if necessary cookies are disabled.

Your privacy rights

You can ask questions and make privacy requests.

Depending on where you live, you may have rights to access, correct, delete, restrict, or request a copy of certain personal information. You may also be able to object to some uses of your information or manage communication preferences.

Retention and security

We keep information only as needed for store purposes.

GreenSip keeps personal information for as long as reasonably needed to provide store services, maintain business records, comply with legal obligations, resolve disputes, prevent misuse, and support customer care.

We use reasonable administrative, technical, and organizational measures designed to protect information. No website or online transmission can be guaranteed completely secure, but we work to maintain a careful and responsible store environment.

Children’s privacy

GreenSip is designed for general audiences.

GreenSip is not directed to children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can review the matter.

Policy updates

Updates will appear on this page.

We may update this Privacy Policy to reflect changes in our store, legal requirements, technology, or customer service practices. The effective date at the top of this page shows when the latest version applies.